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Management Information Systems (TMIS)

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Mining Resource Profiles from Event Logs
Anastasiia Pika, Michael Leyer, Moe T. Wynn, Colin J. Fidge, Arthur H. M. Ter Hofstede, Wil M. P. Van Der Aalst
Article No.: 1
DOI: 10.1145/3041218

In most business processes, several activities need to be executed by human resources and cannot be fully automated. To evaluate resource performance and identify best practices as well as opportunities for improvement, managers need objective...