ACM Transactions on

Management Information Systems (TMIS)

Latest Articles

Mining Resource Profiles from Event Logs

In most business processes, several activities need to be executed by human resources and cannot be fully automated. To evaluate resource performance and identify best practices as well as opportunities for improvement, managers need objective information about resource behaviors. Companies often use information systems to support their processes,... (more)

On Optimal Employee Assignment in Constrained Role-Based Access Control Systems

Since any organizational environment is typically resource constrained, especially in terms of human capital, organization managers would like to... (more)

A Double-Layer Neural Network Framework for High-Frequency Forecasting

Nowadays, machine trading contributes significantly to activities in the equity market, and forecasting market movement under high-frequency scenario... (more)

Are Sponsored Links Effective? Investigating the Impact of Trust in Search Engine Advertising

As information on the Internet grows exponentially, online users primarily rely on search engines (SEs) to locate e-commerce sites for online... (more)


Feb. 28 2017 - Call for Nominations

Editor-In-Chief, ACM Transactions on Management Information Systems

About TMIS

ACM Transactions on Management Information Systems (TMIS) publishes the highest quality papers about the design, development, assessment, and management of information technology and systems within organizations, businesses, and societies. In addition to traditional management and behavioral MIS research, ACM TMIS strongly encourages submissions of high-quality system and design science research, as well as submissions in emerging MIS multidisciplinary research topics that may span several traditional academic disciplines.

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Forthcoming Articles
Discovering Design Principles for Health Behavioral Change Support Systems: A Text Mining Approach

Behavioral Change Support Systems (BCSSs) aim to change users behavior and lifestyle. These systems have been gaining popularity with the proliferation of wearable devices and recent advances in mobile technologies. In this article, we extend the existing literature by discovering design principles for health BCSSs based on a systematic analysis of users feedback. Using mobile diabetes applications as an example of Health BCSSs, we use topic modeling to discover design principles from online user reviews. We demonstrate the importance of the design principles through analyzing their existence in users complaints. Overall, the results highlight the necessity of going beyond the techno-centric approach used in current practice and incorporating the social and organizational (i.e. technical support) features into persuasive system design, as well as integrating users with medical devices and other systems in their usage context.

Investigating the relationships between the use contexts, user perceived values and loyalty to a software product

In this study we propose that three types of value - utilitarian, hedonic and social - impact the continued use of software by the user. However, the relative impacts of these values will vary with software product type, user needs profile and with time. To test this contention we conduct a longitudinal study with actual users of three types of software products utilitarian (Producteev), hedonic (Kerbal) and social (Facebook). The results of the study confirm that software product type and users needs profile do moderate the impact of the various values provided by the software product to the users on their loyalty for the product. Further, the three values utilitarian, hedonic and social - derived by the user from the use of the software product vary systematically with time. The findings of the study have implications for software product managers in deciding how much and when to focus on enhancing the utilitarian versus the hedonic and social value of their software products with the goal of engendering user loyalty.

Resolving Ambiguity in Sentiment Classification: The Role of Dependency Features

Sentiment analysis has become popular in business intelligence and analytics applications due to the great need for learning insights from the vast amounts of user generated content on the Internet. One major challenge of sentiment analysis, like most text classification tasks, is finding structures from unstructured texts. Existing sentiment analysis techniques employ the supervised learning approach and the lexicon scoring approach, both of which largely rely on the representation of a document as a collection of words and phrases. The semantic ambiguity (i.e., polysemy) of single words and the sparsity of phrases negatively affect the robustness of sentiment analysis, especially in the context of short social media texts. In this study, we propose to represent texts using dependency features. We test the effectiveness of dependency features in supervised sentiment classification. We compare our method with the current standard practice using a labeled data set containing 170,874 microblogging messages. The combination of unigram features and dependency features significantly outperformed other popular types of features.

Business-to-Consumer Platform Strategy: How Vendor Certification Changes Platform and Seller Incentives

We build an economic model to study the problem of offering a new, high-certainty channel on an existing business-to-consumer platform such as Taobao and eBay. On this new channel, the platform owner exerts effort to reduce the uncertainty of service quality. Sellers can either sell through the existing low-certainty channel, or go through additional screening in order to sell on this new channel. We model the problem as a Bertrand competition game where sellers compete on price and exert effort to provide better service to consumers. In this game, we consider a reputation spillover effect which refers to the impact of the high-certainty channel on the perceived service quality in the low certainty-channel. Counter-intuitively, we find that low-certainty channel demand will decrease as the reputation spillover effect increases, in the case of low inter-channel competition. Also, low-certainty channel demand increases as the quality uncertainty increases, in the case of intense inter-channel competition. Furthermore, the platform owner should offer a new high-certainty channel when: (i) the perceived quality for this channel is sufficiently high, or (ii) sellers in this channel are able to efficiently provide quality service, or (iii) consumers in this channel are not so sensitive to the quality uncertainty, or (iv) the reputation spillover effect is high. In the one-channel case, the incentives of the platform owner and sellers are aligned for all model parameters. However, this is not the case for the two-channel solution, and our model reveals where tensions will arise between parties.

Using Social Sensors for Detecting Emergency Events: A Case of Power Outages in the Electrical Utility Industry

This paper presents a novel approach to detecting emergency events, such as power outages, that utilizes social media users as social sensors for virtual detection of such events. The proposed new method is based on the analysis of the Twitter data that leads to the detection of Twitter discussions about these emergency events. The method described in the paper was implemented and deployed by one of the vendors in the context of detecting power outages as a part of their comprehensive social engagement platform. It was also field tested on Twitter users in an industrial setting and performed well during these tests.


Publication Years 2010-2017
Publication Count 126
Citation Count 331
Available for Download 126
Downloads (6 weeks) 3769
Downloads (12 Months) 27583
Downloads (cumulative) 92738
Average downloads per article 736
Average citations per article 3
First Name Last Name Award

First Name Last Name Paper Counts
Hsinchun Chen 6
Sudha Ram 3
Paulo Góes 3
Jay Nunamaker, 3
Ram Gopal 3
Xianghua Lu 2
Alan Hevner 2
Andrew Whinston 2
Balasubramaniam Ramesh 2
Sira Yongchareon 2
Raj Sharman 2
Suranjan Chakraborty 2
Atreyi Kankanhalli 2
Juliana Sutanto 2
Xiaohui Zhao 2
James Marsden 2
Gerhard Schwabe 2
Daniel Zeng 2
Zhu Zhang 2
Arindam Roy 2
Shamik Sural 2
Zan Huang 2
Shinghan Li 2
David Yen 2
Yingping Chuang 2
Michael Chau 2
Chengfei Liu 2
Annaye Du 2
Jaideep Vaidya 2
Sulin Ba 2
Ram Ramesh 2
Lan Cao 2
Paul Hu 2
Dengpan Liu 1
Wasim Sadiq 1
William Ross 1
Pochuan Chien 1
Nan Niu 1
Susanne Schmidt-Rauch 1
Latifur Khan 1
Jiawei Han 1
Bhavani Thuraisingham 1
Kuotay Chen 1
Bernard Tan 1
Biswatosh Saha 1
Yan Lu 1
Varghese Jacob 1
Neil Hunt 1
Ageliki Tsioliaridou 1
Debra Vandermeer 1
Ramayya Krishnan 1
Tuananh Hoang 1
Cheng Lee 1
Christopher Yang 1
Donald Berndt 1
Dezon Finch 1
He Zhang 1
Sanjay Mehotra 1
Carl Gunter 1
Michita Imai 1
Kivilcim Dogerlioglu-Demir 1
K Basoglu 1
Robert Briggs 1
Raymond Lau 1
T Raghu 1
Paul Gray 1
Ralph Sprague 1
Nan Xiao 1
ChunPo Yin 1
Johnleslie King 1
Carl Simon 1
Weiguo Fan 1
Jonathan Karnon 1
Chelliah Sriskandarajah 1
Martha Russell 1
Xue Bai 1
Carlos Gomez-Uribe 1
Hemant Jain 1
Chenhui Guo 1
Andrew Thomas 1
Sudip Bhattacharjee 1
Xiaolong Zheng 1
MaoWei Hung 1
Shuhsing Li 1
Roger Chiang 1
Edward Stohr 1
Huimin Zhao 1
Dan Zhu 1
Rajesh Mirani 1
Bradley Malin 1
Naphtali Rishe 1
Christopherchuen Yang 1
Masato Sakata 1
George Mathew 1
Zoran Obradović 1
Mark Fuller 1
Yubo Chen 1
Dongmei Liu 1
Xiaohui Liu 1
Kaiquan Xu 1
Jörg Mayer 1
Hina Arora 1
Arie Croitoru 1
Richard Watson 1
Ming Fan 1
Christoph Rosenkranz 1
Radhika Jain 1
Massimo Mecella 1
Yang Chen 1
Rahul Basole 1
Jukka Huhtamäki 1
Corentin Burnay 1
Zhiming Ding 1
Mingfeng Tsai 1
Tanmay Bhowmik 1
Arun Majumdar 1
Mohammad Masud, 1
Tahseen Al-Khateeb 1
Alexander Tuzhilin 1
Erfan Najmi 1
Brahim Medjahed 1
Arun Majumdar 1
Agam Gupta 1
Jinwen Sun 1
Guoqing Chen 1
Rohit Valecha 1
Bin Zhang 1
Sanjukta Das 1
D McKnight 1
Douglas Derrick 1
Zhu Zhang 1
Jing Peng 1
Zenyu Quan 1
Yifei Ma 1
Connie St. Louis 1
Robert Lusch 1
Christine Lisetti 1
Sophia Ananiadou 1
Suprateek Sarker 1
Frank Vahid 1
Arvind Malhotra 1
Xia Zhao 1
Jianwen Su 1
T Gill 1
Salah Bouktif 1
Zidong Wang 1
Julie Eatock 1
Arash Akhlaghi 1
Ali Syed 1
Tszwai Lui 1
Yunqing Xia 1
Noyan Ilk 1
Gordon Davis 1
Jingguo Wang 1
Zhiyuan Chen 1
Gerald Kane 1
Debabrata Dey 1
Julia Klier 1
Alex Borgida 1
Neil Ernst 1
Gang Peng 1
Stephenshaoyi Liao 1
Huaiqing Wang 1
Huib Aldewereld 1
Ma Jian 1
Sherryxiaoyun Sun 1
Neil Rubens 1
Marek Kowalkiewicz 1
Wentao Wang 1
Vijayalakshmi Atluri 1
Khayyam Hashmi 1
Patrick Chau 1
H Rao 1
Fang Fang 1
Ramesh Sankaranarayanan 1
FengTse Tsai 1
Wil Van Der Aalst 1
Philipp Nussbaumer 1
Houari Sahraoui 1
Faheem Ahmed 1
Joyce Ho 1
Ling Jiang 1
Jackie Ulmer 1
Chihfong Tsai 1
Suruchi Deodhar 1
Jiangzhuo Chen 1
Zongcyuan Zhang 1
Meitai Chu 1
Reza Amini 1
Narges Kasiri 1
Ling Xue 1
Jian Yang 1
Lihua Huang 1
William Robinson 1
Xin Li 1
Crystal Shi 1
Clyde Holsapple 1
Balaji Padmanabhan 1
Yuefeng Li 1
Ajay Vinzé 1
Jan Stallaert 1
Fengyang Kuo 1
Josh Dehlinger 1
Martina Beer 1
Nazim Madhavji 1
Gang Wang 1
Andrew Partington 1
Jiaqi Yan 1
Doug Vogel 1
Devipsita Bhattacharya 1
Kevin Hamlen 1
Zaki Malik 1
Kewei Huang 1
Eepeng Lim 1
Rajiv Krishnamurthy 1
Shambhu Upadhyaya 1
Nargis Pervin 1
Palakorn Achananuparp 1
EePeng Lim 1
Akhil Kumar 1
Inu Matter 1
Joydeep Ghosh 1
Raymond Patterson 1
Yucheng Kao 1
Rumiko Matsuoka 1
Mark Mulder 1
Fred Niederman 1
Yutian Sun 1
Hasan Cavusoglu 1
Ling Liu 1
Sally McClean 1
Tianjie Deng 1
Ofer Arazy 1
Zhongju Zhang 1
Hejamadi Rao 1
Gunes Koru 1
Aryya Gangopadhyay 1
Moe Wynn 1
Matthias Jarke 1
Jiexun Li 1
Thushari Silva 1
Bernard Yian Tan 1
Kaisa Still 1
Chuanju Wang 1
MingChih Lin 1
Anthony Lee 1
Jing Peng 1
Vijayalakshmi Atluri 1
Zhuolun Li 1
Hao Chen 1
Keli Xiao 1
Song Wu 1
Kutsal Dogan 1
Jae Choi 1
Anindya Datta 1
Kaushik Dutta 1
Michelle Carter 1
Thomas Meservy 1
Ahmed Abbasi 1
Nan Hu 1
Zhe Shan 1
Thomas Ngo-Ye 1
Haodong Yang 1
Erik Rolland 1
Stephen Luther 1
Yenhsien Lee 1
Chingyi Tu 1
David Liebovitz 1
Norihiro Hagita 1
Jun Liu 1
David Zimbra 1
Terry Young 1
Gabriele Piccoli 1
Seymour Goodman 1
Jiming Wu 1
Shaoyi Liao 1
Ron Kwok 1
Frederik Marx 1
Robert Winter 1
Jing Zhao 1
Stuart Madnick 1
Yu Fu 1
Gilbert Fridgen 1
Kalle Lyytinen 1
Suriadi Suriadi 1
Thorben Keller 1
Elgar Fleisch 1
Daning Hu 1
Sumit Sarkar 1
Jiajie Xu 1
Jing Gao 1
Amal Alhosban 1
Uttam Sarkar 1
Suresh Radhakrishnan 1
Christos Liaskos 1
Niam Yaraghi 1
David Krackhardt 1
Matthias Uhl 1
Jason Thatcher 1
Paul Clay 1
Levent Orman 1
Hsinmin Lu 1
Madhav Marathe 1
Rajiv Khosla 1
Anju Harpalani 1
Ugan Yasavur 1
Gondy Leroy 1
Zeynep Yücel 1
Michiko Furutani 1
Alex Edgcomb 1
Gediminas Adomavicius 1
Joseph Valacich 1
Azmat Ullah 1
Chenkai Ni 1
Michael Cuenco 1
Huaxia Rui 1
Kannan Mohan 1
Harryjiannan Wang 1
Alan Abrahams 1
FréDéRic Thiesse 1
Virginia Dignum 1
Yaohua Tan 1
Xitong Guo 1
Hyunwoo Park 1
Gang Wang 1
Prachi Singhania 1
RungTai Kao 1
Derek Nazareth 1
Patrick Doreian 1
Jeffrey Jenkins 1
Judee Burgoon 1
Jing Jiang 1
Wei Wei 1
Atish Sinha 1
M Yeo 1
Keith Bisset 1
Patty Kostkova 1
Martin Szomszor 1
James Mccart 1
Kazuhiko Shinozawa 1
Patriya Tansuhaj 1
Ramesh Sharda 1
Jingjing Zhang 1
Ann Majchrzak 1
Richard Lai 1
Weithoo Yue 1
Dan Ke 1
Tarek Abdel-Hamid 1
Gregory Dawson 1
Thomas Wolf 1
Ivan Jureta 1
John Mylopoulos 1
Md Nekvi 1
Chun Ouyang 1
Claudio Ciccio 1
Jie Jiang 1
Salvatore March 1

Affiliation Paper Counts
Case Western Reserve University 1
Vienna University of Economics and Business Administration 1
University of Michigan 1
Mississippi State University 1
Pacific Lutheran University 1
University of Texas at Arlington 1
University of Manchester 1
Claremont Graduate University 1
Youngstown State University 1
University of Pennsylvania 1
University of Michigan-Dearborn 1
Dalton State College 1
Louisiana State University 1
Cornell University 1
United Arab Emirates University 1
Sabanci University 1
University of California , Merced 1
Purdue University 1
University of Montreal 1
Tampere University of Technology 1
Washington State University 1
Nanjing University of Science and Technology 1
Soochow University 1
Santa Clara University 1
Ithaca College 1
University of Wurzburg 1
Stanford University 1
Oregon State University 1
University of Hawaii at Manoa 1
University of Massachusetts Amherst 1
Loyola University Maryland 1
University of Pittsburgh 1
University of Kentucky 1
University of Trento 1
RWTH Aachen University 1
Academia Sinica Taiwan 1
Manhattan College 1
Washington State University Pullman 1
The University of North Carolina at Greensboro 1
San Diego State University 1
University of Nebraska at Omaha 1
University of Science and Technology of China 1
Foundation for Research and Technology-Hellas 1
University of Houston-Clear Lake 1
Macquarie University 1
Texas A and M University 1
Royal Holloway University of London 1
University of Ulster 1
National Chiayi University 1
New York University 1
University of Virginia 1
University College London 1
Massachusetts Institute of Technology 1
University of Bayreuth 1
Auckland University of Technology 1
University of Cologne 1
UNITEC Institute of Technology 1
The University of North Carolina at Chapel Hill 1
City University London 1
Keio University 1
Microsoft Corporation 1
National Chengchi University 1
Northwest Missouri State University 1
Stevens Institute of Technology 1
St. Louis University 1
University of Baltimore 1
Pittsburg State University 1
Ming Chuan University 1
University of Southern California 1
University of Minnesota Twin Cities 1
The University of Georgia 1
University of Regensburg 1
Democritus University of Thrace 1
Boston College 1
Michigan State University 1
University of Texas System 1
Thompson Rivers University 1
University of Electro-Communications 1
University of Roma La Sapienza 1
Oklahoma State University System 1
Eindhoven University of Technology 1
Naval Postgraduate School 1
California State University 1
Nanjing University 1
VTT Technical Research Centre of Finland 1
Advanced Semiconductor Engineering, Inc. 1
Ozyegin University 1
KOF Swiss Economic Institute 1
South University of Science and Technology of China 1
Indian Institute of Management Tiruchirappalli 1
Rutgers University-Newark Campus 2
FedEx 2
Vanderbilt University 2
Iowa State University 2
University of Minnesota System 2
University of Wisconsin Eau Claire 2
Facultes Universitaires Notre-Dame de la Paix 2
Brigham Young University 2
Old Dominion University 2
University of Adelaide 2
The University of British Columbia 2
The University of Western Ontario 2
National Sun Yat-Sen University Taiwan 2
University of Washington, Seattle 2
University of Augsburg 2
National Taipei University 2
Harbin Institute of Technology 2
State University of New York College at Oneonta 2
University of Canberra 2
Tsinghua University 2
University of Utah 2
Tokyo Women's Medical University 2
University Michigan Ann Arbor 2
Swiss Federal Institute of Technology, Zurich 2
Clemson University 2
University of California, Santa Barbara 2
University of California, Riverside 2
Baruch College 2
Swinburne University of Technology 2
Indian Institute of Management Calcutta 2
Netflix, Inc. 2
University of Illinois at Urbana-Champaign 3
Pennsylvania State University 3
Arizona State University 3
Towson University 3
The University of Hong Kong 3
Northwestern University 3
Wayne State University 3
Fudan University 3
Georgia Institute of Technology 3
University of Delaware 3
University of Cincinnati 3
Carnegie Mellon University 3
Temple University 3
Rutgers, The State University of New Jersey 3
University of Alberta 3
Delft University of Technology 4
La Trobe University 4
University of South Florida Tampa 4
Tatung University 4
Queensland University of Technology 4
VA Medical Center 4
Drexel University 4
Chinese Academy of Sciences 4
University of Wisconsin Milwaukee 4
Brunel University 4
University of Maryland, Baltimore County 4
Stony Brook University 4
Florida International University 5
Singapore Management University 5
University of St. Gallen 5
Indian Institute of Technology, Kharagpur 6
University of Texas at Austin 6
Georgia State University 7
University of Zurich 7
National Taiwan University 8
University of Texas at Dallas 8
Virginia Tech 8
City University of Hong Kong 10
National University of Singapore 12
University at Buffalo, State University of New York 12
University of Connecticut 14
University of Arizona 28
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